Using our site www.riverprint451.com (Site), constitutes agreeing to the Terms of Use without limitations and agreement to be bound by these terms. RB Printing Services, LLC is referenced as “RiverPrint” in the Terms of Use. Please read the complete Terms of Use. If you do not agree, please do not use this Site. These terms include agreeing to binding arbitration and waiver of any class action or other court hearing or jury trial.
In no event shall RB Printing Services, LLC (“RiverPrint) or its licensors, suppliers, vendors, officers, director, members, managers, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, profits, or business opportunities, whether or not RiverPrint, has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site, failure to provide services that you order from RiverPrint, or its affiliates, printing errors, or any other matter related to this contract, including without limitation, damages arising from mistake, omission, virus, printing error, delay, or interruption of service. In no event shall RiverPrint, be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
There are Additional Terms referenced herein and your use, purchase, participation require you to accept other terms related to these products and services. The Additional Terms are incorporated and made a part of these Terms of Use by this reference.
Our office hours are 8:30am to 4:30pm MST Monday – Friday, except on recognized holidays.
When entering the Site, and/or using the Site for purchases of services or products, you represent and make express warrant you are at least the age of majority in your state of residence and can legally purchase products and services.
We will, on occasion, modify or make changes to the Terms of Use. We will post a notice if the changes are material in nature. We advise you check the Site’s Terms of Use periodically for changes or modifications. By continuing to use the Site you accept those changes.
Using our Site to make purchases of services or products requires the creation of a Username and Password. Other information will be required such as your name and email address. Passwords must be kept confidential and agree not to share the Username or Password with any other person. You agree to notify us in the event of any security breach or unauthorized use. You also understand you are responsible for any and all purchase or services or products using your Username and Password, without exception. You also acknowledge the risks of accessing our site from shared or public computers.
RiverPrint reserves the right to suspend access to your account if there are reasonable grounds you have violated the Site’s Terms of Use. Furthermore, Riverprint can terminate your access to this Site for any reason without notice. Regardless of termination, the Site Terms will still apply.
RiverPrint grants you the right browse or use the Site, along with purchase services or products, along with any information, solely for your own personal use. Not implied is the right to reproduce, duplicate, sell or otherwise distribute content for commercial use with written consent.
You also agree that any information you provide RiverPrint, through the Site, is complete, accurate and without intent to defraud or mislead. In using this Site, you agree not to use any device or software that will compromise the Site’s integrity or interfere with its operation. You also agree to do none of the following:
Other prohibited activities include any effort to disable, override or compromise security features of the Site, and any of the following:
NOTICE: Any effort to breach network security will subject you to criminal and/or civic liability.
You agree to be bound by all intellectual property rights laws of your residence state, United States of America and other sovereign nations. You acknowledge such laws govern any, and all content used, submitted to or a part of the Site. You also agree to be personally and solely responsible for the violations of any relevant laws. You understand you cannot use, modify, alter, reproduce, display, resale, or publish any content from the Site without written permission from RiverPrint. The entire Site is subject to United States copyright laws.
We have the right to review any submitted content. We also acknowledge we cannot review all material submitted to our Site. You agree that we have the right, at our discretion, to remove any artwork, material, designs or images for any reason, including violation of the Terms of Use.
We assume no responsibility or liability arising from or relating to any actions or content transmitted by you within or outside of this Site, including, but not limited to, any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained therein.
You agree that you are bound by the DMCA (Digital Millennium Copyright Act 17 U.S.C.). Any, and all images, material, artwork or other submissions made by you through the Site are subject to DMCA. You understand you can and will be liable for any violation of the DMCA. RiverPrint may terminate your rights to use the Site for such violations.
All content you submit to our Site, without limitation, is your responsibility. You hereby grant to RiverPrint the royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and display User Content in connection with fulfillment of your orders. Your represent and warrant that you are the owner of or have the right to license User Content and that your User Content does not infringe, misappropriate or violate the intellectual property or other proprietary rights of any third party.
We may provide links to Third-Party Sites. RiverPrint has no interest or responsibility for the content or activities of the sites. We will not be liable, for any reason, for content errors, availability, or use. RiverPrint and you do not have any contract, implied or otherwise, as to the nature of Third-Party sites and you will hold RiverPrint harmless from any cause of action.
When you use our mobile applications, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.
RiverPrint is committed to helping those with disabilities access our Site and services and will continue to utilize technology has it becomes available and applicable.
RiverPrint will not, without limitation, be responsible or liable or in breach of contract for failure to deliver or delay to deliver, any product or service provided to you from their Site resulting from any of the following: acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers, inability to obtain or delay in obtaining adequate or suitable supplies, breakdown of materials or telecommunications, or power outage.
We may send you responses or notices by e-mail, posting to this Site, or written communication sent by U.S. Postal Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
These Terms of Use and your use of this Site shall be governed by and construed for both substantive and procedural purposes in accordance with the laws of the State of Utah, U.S.A. Any actions must be commenced within one (1) year of the cause of action or claim.
Any dispute relating in any way to your visit to, or use of, this Site shall be submitted to confidential arbitration in Ogden, Utah, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court, and you consent to jurisdiction and venue in such courts. Arbitration under these Terms of Use shall be conducted under the rules then prevailing of the American Arbitration Association in accordance with its Commercial Arbitration Rules and before a single arbitrator.
Ultimately, the selected arbitrator must have expertise in the subject matter of the dispute. If not otherwise decided by the arbitrator, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs from the non-prevailing party. The arbitration shall be completed within ninety (90) days of either giving notice or filing a demand to arbitrate with the American Arbitration Association (whichever shall first occur). The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The testimony, evidence, ruling, and all documentation regarding any arbitration shall be considered confidential information. Neither party may use, disclose, or divulge any such information unless otherwise required by law.
To the fullest extent permitted by applicable law, no arbitration under these Terms of Use shall be joined to an arbitration involving any other party subject to these Terms of Use, whether through class arbitration proceedings or otherwise. You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR WE WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER USERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
If you have any questions or comments regarding these Terms of Use, our Privacy Policy, or this Site, please feel free to contact us by e-mail at Printservice@RiverPrint451.com or at (801) 621-7127.
These Terms of Sale ("Terms of Sale") govern all services and products offered by RB Printing Services, LLC. d/b/a RiverPrint ("RiverPrint,") including through our website and mobile application www.riverprint451.com (Site).
By ordering through our Site with RiverPrint, you agree to all the terms of the sale, payments, collection of taxes and shipping costs, without limitation or qualification. RiverPrint, at it’s option, may change the Terms of Sales with prior notice. Do not place an order if you do not agree with the Terms of Sale.
When you purchase products and services through our Site, you acknowledge you responsible for all ordering details, including username, password, quantities, and other information. RiverPrint has the right to reject any order that is inconsistent with Federal and State law. Sales are subject to availability. Prices and subject to change without notice.
When placing an order, and uploading your own artwork you are fully responsible for the final proof and layout approval (including, without limitation, approval over your Design Services (as defined below) and Logo Services (as defined below) order(s)) prior to the confirmation and printing process. ALL approvals are final. RiverPrint is NOT LIABLE for any errors in a final product caused by you or approved by you including, without limitation, any of the following reasons: misspellings, graphics, bleeds, grammar, damaged fonts, small fonts, orientation of files, punctuation, wrong cuts, incorrect or missing folds, and finished product size.
When using the RiverPrint Service, you are providing us a license to User Content as set forth in the Terms of Use. You agree that you shall be solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused by any User Content (as defined in the Terms of Use) that you provide or transmit to us.
You may not submit any User Content that: Contains any unlawful, threatening, abusive, libelous, defamatory, discriminatory, obscene, vulgar, pornographic (including, but not limited to, child pornography), profane, obscene, lewd, lascivious, filthy, vile or indecent information of any kind, including images and language; or incites conduct that would constitute a criminal offense or give rise to civil liability; Contains a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; or contains any information or other material that violates or infringes upon the rights of RiverPrint or any third party, including material that is an invasion of privacy or publicity rights; is protected by copyright, trademark, or other proprietary rights; or is a derivative work with respect thereto, without first obtaining permission from the owner or right holder.
You acknowledge that RiverPrint does not pre-screen User Content. RiverPrint and its affiliates reserve the right (but not the obligation) to remove any User Content, at any time, for any reason, in their sole discretion, including, but not limited to, when User Content violates these Terms of Sale or may otherwise be objectionable. You further acknowledge and agree that RiverPrint may preserve User Content and may also disclose User Content if required to do so by law or if there is certain belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms of Sale; (iii) respond to claims that the User Content violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of RiverPrint, its users and the public. We advise that you keep a copy of all User Content uploaded to RiverPrint, as we will not be able to send back any of your files/content at any given time. RiverPrint maintains no guarantee that User Content uploaded into our system or provided by us as a background, template or clip art asset will be available in the future. After order fulfillment, your User Content and the proofs that RiverPrint sent you may be removed/deleted at any time without notice.
As part of the RiverPrint Service, RiverPrint offers graphic design ("Graphic design") to its customers. RiverPrint reserves the right to refuse to accept a Graphic design order/project or to cancel a Graphic design order/project at any time, for any reason, in its sole discretion. You are fully responsible for the final approval of your Graphic design order prior to the confirmation and printing process. Graphic design concepts will be provided to you approximately within four (4) business days from when the order for Graphic design is placed provided that all necessary content and information is provided. Final designs will be delivered to you in a web preview format via email, viewable once logged into your account on the Site. RiverPrint does not provide any design files. Customers will have four (4) days to request revisions upon receipt of final designs. All design delivery times are estimates, as it can vary based on the project/order. RiverPrint will not be liable for any missed deadlines or delays, for any reason, and will not refund customers for this reason. RiverPrint is not responsible for any late Graphic design orders that may impact your project timeline and/or printing. RiverPrint suggests allowing approximately one (1) month of time for Graphic design projects and associated printing and shipping times.
You hereby grant RiverPrint a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, edit, publish, share and display the results and proceeds of your Graphic design order/project in connection with RiverPrint’s internal business purposes and advertising that RiverPrint was the designer of such results and proceeds.
All artwork or designs and images submitted by you must be provided in CMYK format, excluding products labeled otherwise (more information available on product details and file set up tabs). RiverPrint is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB. Further, RiverPrint is not responsible for PANTONE® Matching System (a system provided by a third party service provider) causing colors to drop out or convert to incorrect colors when converted to CMYK.
All artwork, designs and images submitted by you must be provided in a minimum of 350 DPI and CMYK color mode (unless otherwise stated).
Additional fees may apply for files larger than 30MB. RiverPrint is not responsible for images printed as fuzzy, distorted or pixelated due to you providing RiverPrint a low-resolution, RGB or otherwise incorrectly prepared artwork, design and/or image. Further, RiverPrint is not responsible for overprint designs or non-flattened files printing in error. RiverPrint is not responsible for production delays for any reason, including any delays caused by customer file errors or by customers requesting or needing to re-upload files due to not meeting proper print specifications.
RiverPrint is not liable for color matching or ink density on screen proofs approved by you. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. RiverPrint will use commercially reasonable efforts to match the gradient density of each color, but RiverPrint is not liable for the final appearance of a color. Please be aware that the application of High Gloss UV Coating may affect or change the appearance of printed colors. RiverPrint is not liable for the final color appearance of any High Gloss UV-coated products. Please note that because our letterhead and envelope paper stock is "uncoated", we do not recommend using colors with high color density. By this, we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
RiverPrint will not process any order until we have received payment for it; that means that your credit card is charged when you place your order with us, not when it ships. Please understand if there are any other charges we will contact you to charge your card again over the phone. We DO NOT keep your credit card information on hand for any reason, once it is charged it goes through our card processor. We keep the last 4 digits only so that you can reference the credit card you used to make your purchase. Payment via check, currency or money order is only possible on in-store pickup. Deliveries to you, and if you are approved, can be charged to your account. Call 801-621-7127 for assistance if needed.
Please be notified that sales tax may apply to your order(s) unless you qualify for sales tax exemption.
All coupons are limited to one-time use only. Coupons cannot be combined with another coupon, offer or discount or with free shipping. Coupons may be valid for a limited time only. See specific coupon for discount code and details.
ALL SALES ARE FINAL. RiverPrint provides no refunds or credit for any orders (including, but not limited to, product orders, Graphic Design orders) unless RiverPrint cancels such order in its sole discretion. You must notify RiverPrint within six (6) business days following the date of pick-up or delivery of any defects discovered in the ordered product. After such notification, if we verify that we made an error in our reasonable discretion, we will re-print the order. In order to receive replacement, you may be asked to return one hundred percent (100%) of the received product within fifteen (15) days (at your own expense) from the time the ordered product was picked-up and/or delivered.
RiverPrint will make several attempts to contact you when your order/package(s) are ready for pickup. You have up to fifteen (15) days to pick up your order/package(s) from RiverPrint’s facilities during pickup hours. RiverPrint is under no obligation to store your order/package(s) beyond such time period. Signature and order number are required at time of pick-up. Please be advised that courier pickups are not permitted, and that you must pick up your own orders. RiverPrint may deliver in its market area at its option, and is not obligated to do so.
Shipping at the time ordering is approximate. Orders will be adjusted prior to shipping to reflect the actual shipping cost. RiverPrint will use commercially reasonable efforts to ensure that delivery schedules are met. Notwithstanding the foregoing, RiverPrint is not liable for any delays in shipping. In no event shall RiverPrint be liable for any direct, indirect, consequential or incidental damages resulting from any delay in shipment or delivery for any reason including, but not limited to, delays in shipments caused by weather conditions, shipping company delays, increase in volume during holiday season, information received on a holiday or a non-business day, international customs issues or any other circumstances beyond RiverPrint’s direct control. RiverPrint shipment and delivery dates are merely estimates calculated based upon estimates provided by our suppliers and cannot be guaranteed. When a package is not delivered due to an error made by you in submitting the proper shipping address, RiverPrint will reship the package with the corrected address and charge an additional shipping fee for the shipment for which you will be responsible.
We reserve the right to refuse service without disclosing a reason, as permitted by applicable law.
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